Shipping, Returns, & Exchanges
Shipping:
All orders will be shipped within 72 hours of ordering. If for some reason we’re running behind, we’ll send an email to update.
Orders are shipping from North Carolina, so give time for delivery. We’re currently only shipping to US only addresses.
We use flat shipping rates for the site and your tracking number will be your best way of knowing when deliveries are set to arrive.
If you’re missing an order, send us a note on the Contact Us page, and we’ll try to track it down.
Returns/Exchanges:
Soaps:
Due to the handmade nature of our products, we do not accept returns or exchanges of soaps. If you have questions about a product once it has been delivered, please reach out via the Contact Us page.
Resins:
We accept returns and exchanges within 15 calendar days of ordering. If something arises after this time period, send us a note on the Contact Us page.